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Privacy and Cookie Policy

Bathroom Supastore Privacy Policy

At Bathroom Supastore, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. This privacy statement explains what personal data Bathroom Supastore collects from you, through our interactions with you, and how we use that data.

 

The type of Information we have

Bathroom Supastore collects data to operate efficiently and to provide you with the best experiences with our products. You provide some of this data directly, such as when you create a Bathroom Supastore account, submit a search query, place an order, contact our support staff. We also get some of it by recording how you interact with our products by, for example, using technologies like cookies.

 

The information we learn from customers helps us personalise and continually improve your shopping experience at Bathroom Supastore. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews. We also use this information to improve our store and website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

 

Name and contact data. We collect your first and last name, email address, billing and shipping address and phone number when you place an order on our site

Payment data. We collect data necessary to process your payment if you make purchases, such as your such as a credit or debit card details, bank details and other payment information.

 

Where do we get your information?

We collect information mainly when you sign up with us, contact us and when you buy our products.

For example, when you:

  • Register for our newsletter
  • Get in touch with us to ask something
  • Buy from us – Whether online or through the phone
  • Make changes to your Bathroom Supastore account

How we use personal data

Bathroom Supastore uses the data we collect to operate our business and provide the products we offer and to send communications, including promotional communications.

 

Providing products. We use the data you provide to carry out your transactions with us and to provide our products to you.

Sort out a payment, put your order through our system or send you an order.

Customer support. We use data to solve product problems and to give excellent customer care and support services.

Security, safety and dispute resolution. We use data to protect the security and safety of our products and our customers for example to detect and prevent fraud and money laundering, trace and recover debts and manage credit.

Check what you're interested in, so we can offer (and develop) relevant products and services.

Send you information about our products and services, (or those from selected third parties we think you'd be interested in) by email or other ways. For some of this marketing activity we need your consent and, in those circumstances, we will only send you messages if you have asked to receive them. You can check and update your current preferences at any time in your Bathroom Supastore account.

 

We use your information in these ways and share the information as described below because:

  • We need to so that we can provide you with products and services and to manage your account with us.
  • We need to use some of your information to comply with legal and regulatory obligations (such as legal obligations to keep details of calls made by customers for a certain period of time).
  • Some of our use of your information is necessary for our legitimate business interests (such as conducting market research).
  • You have given your consent to us using your data in relation to some forms of use. For example, in relation to using your information to send you marketing messages. You can opt out of this at any time.

 

Changes to Bathroom Supastore's Privacy and Cookies Policy

This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to submit personal information to Bathroom Supastore. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

 

How secure is information about me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • Our sites are also protected behind Web Application Firewalls with DDoS protection.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

 

How we share your information

In connection with the purposes described above, we may share your information with others.

This might mean sharing your information with:

  • SagePay as a means to process your payment and conduct fraud prevention
  • Couriers in order to deliver your purchases to your door
  • MailChimp for the purpose of sending newsletter subscribers marketing and information

 

What choices do I have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Bathroom Supastore features as Your Profile, Favourites and Customer Reviews.

If you don't want to receive e-mail or other mail from us, please adjust your Newsletter Subscription preferences found in your My Account page.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

 

Retention Period

There are certain reasons we have to keep hold of your information.

We keep information while you're our customer or after you've left us, but only as long as we need it for the purposes described above. How long we keep it depends very much on the type of information and purpose.

For example, we might need to stop fraud and abuse, sort out disagreements, prove that you had an account with us or follow our legal obligations, or the police may need it as evidence. We may also keep information about how you use our products or services.

In every case, the duration that we need to keep the information may be different, but we will only keep the information for as long as we need it.

 

Your rights

You have a number of legal rights in relation to the information that we hold about you, including:

  • The right to request details of the information we have about you. There are a couple of ways to do this and some requests have to be writing for legal reasons. Details on how to do this can be found here.
  • The right to withdraw your consent to the use of your information where we are relying on that consent (for example, you can opt out of receiving marketing messages from us). Please note that we may still be entitled to process your information if we have another legitimate reason (other than consent) for doing so.
  • In some circumstances, you have the right to receive some of your information in a usable format and/or request we transmit that data to a third party where this is technically feasible. Please note that this right only applies to information which you have provided to us.
  • The right to ask that we update your information if it is inaccurate or incomplete.
  • The right to ask that we erase your information in certain circumstances. Please note that there may be circumstances where you ask us to erase your information but we are legally entitled to retain it.
  • The right to request that we restrict the processing of your information in certain circumstances. Again, there may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request.
  • The right to make a complaint with the Information Commissioner www.ico.org.uk if you think that any of your rights have been infringed by us.

You can exercise your rights by contacting us using the details set out in the “Contact us" section below.

 

E-newsletter

We use a third party provider, MailChimp, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. https://mailchimp.com/legal/privacy/

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

 

LiveChat

We use a third party provider, LiveChat, to supply and support our LiveChat service, which we use to handle customer enquiries in real time.

If you use the LiveChat service we will collect your name, email address (optional) and the contents of your LiveChat session. This information will be retained for two years and will not be shared with any other organisations.

You can request a transcript of your LiveChat session if you provide your email address at the start of your session or when prompted at the end. https://www.livechatinc.com/privacy-policy/

 

Conditions of Use, Notices & Revisions

If you have any concern about privacy at Bathroom Supastore, please contact us with a thorough description and we will try to resolve the issue for you.

 

Our business changes constantly and our Privacy Policy and the Terms & Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

 

Identity and contact details of the controller:

Controller:

Bathroom Supastore

Unit 26A

Pant Industrial Estate

Merthyr Tydfil

CF48 2SR

Tel: 0845 271 9929

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

 

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

 

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

 

More about our Cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Allowing you to add comments to our site
  • There is no way to prevent these cookies being set other than to not use our site.

 

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video or Facebook tracking cookies. Please see the list below for a full list of our cookies.

 

Social Website Cookies

So you can easily Like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site. Cookies are set by:

  • The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

 

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

 

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.

 

Cookie Information

 

Provider

 

 

Cookie Name, Purpose & Type

pinterest.com

_auth (Expiry: 1 year)

Ensures visitor browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

(HTTP)

 

Csrftoken (Expiry: 1 year)

Helps prevent Cross-Site Request Forgery (CSRF) attacks. (HTTP)

 

_pinterest_referrer (Expiry: 1 day)

Detects how the user reached the website by registering their last URL-address. (HTTP)

 

_pinterest_sess (Expiry: 1 year)

Necessary for the integration of Pinterest on the website. Pinterest.com provides an audio-visual service on the website. (HTTP)

 

_routing_id (Expiry: Session)

Used by Pinterest to track the usage of services. (HTTP)

 

v3 (Expiry: Session)

Used by Pinterest to track the usage of services (Pixel)

 

_pinterest_cm (Expiry: 1 year)

Used by Pinterest to track the usage of services.

 

_pin_unauth (Expiry: 1 day)

These cookie collect information about how visitors interact with the pages on the website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form.  The information obtained does not identify anyone.

 

pinterest.ie

_auth (Expiry: 1 year)

Ensures visitor browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

(HTTP)

 

Csrftoken (Expiry: 1 year)

Helps prevent Cross-Site Request Forgery (CSRF) attacks. (HTTP)

 

_pinterest_referrer (Expiry: 1 day)

Detects how the user reached the website by registering their last URL-address. (HTTP)

 

_pinterest_sess (Expiry: 1 year)

Necessary for the integration of Pinterest on the website. Pinterest.com provides an audio-visual service on the website. (HTTP)

 

_routing_id (Expiry: Session)

Used by Pinterest to track the usage of services. (HTTP)

ct.pinterest.com

_pinterest_ct_rt (Expiry: 1 year)

_pinterest_ct_rt is set whenever the person visits an advertiser’s site that has the Pinterest Tag installed. This is the only cookie that is conditional. The _pinterest_sess cookie needs to be present for a request to ct.pinterest.com to result in a _pinterest_ct_rt cookie being written.

 

_pinterest_ct_ua (Expiry: 1 year)

_pinterest_ct_ua is a third -party cookie that groups actions for users who cannot be identified by Pinterest.

google.com

_GRECAPTCHA (Expiry: 179 days)

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. (HTTP)

 

rc::a (Expiry: Persistent)

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. (HTML)

 

rc::b (Expiry: Session)

This cookie is used to distinguish between humans and bots. (HTML)

 

rc::c (Expiry: Session)

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. (HTML)

 

ads/ga-audiences (Expiry: Session)

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. (Pixel)

 

pagead/1p-user-list/# (Expiry: Session)

Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. (Pixel)

 

_ga (2 years)

This cookie is used to distinguish unique users by assigning a randomly generated number as the customer identifier. It is included on each page request on a site and is used to calculate visitor, session and campaign data for site analysis reports.     

 

_gac_UA* (3 months)

Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

 

gcl_aw (2 years)

A cookie will be stored when a user clicks an ad and it will capture click ID information. It will be used to attributed the conversion when the user converts.

 

1p_jar (Expiry: 30 days)

This cookie sets a unique ID to remember your preferences and other information such as Site statistics and track conversion rates.

 

CONSENT (Expiry: 2 years)

Collects information about the users and their activity on the website through embedded video players with the purpose of delivering targeted advertising.       

 

NID (Expiry: 183 days)

This cookie is set via embedded YouTube videos. It registers anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.

 

__Secure-3PAPISID (Expiry: 722 days)

These cookies are set via embedded YouTube videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. For more information, read the general Google Privacy policy.

 

__Secure-3PSID (Expiry: 722 days)

These cookies are set via embedded YouTube videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. For more information, read the general Google Privacy policy.

 

__Secure-3PSIDCC (Expiry: 722 days)

These cookies are set via embedded YouTube videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. For more information, read the general Google Privacy policy.

 

AID (Expiry: 2 years)

This cookie from Google Analytics links your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured.

bathroomsupastore.com

form_key (Expiry: 1 day)

Ensures visitor browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. (HTTP)

 

mage-cache-sessid (Expiry: 1 day)

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. (HTTP)

 

mage-cache-storage (Expiry: 1 day)

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. (HTTP)

 

mage-cache-storage (Expiry: Persistent)

Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. (HTML)

 

mage-cache-storage-section-invalidation (Expiry: 1 day)

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. (HTTP)

 

mage-cache-storage-section-invalidation (Expiry: Persistent)

Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. (HTML)

 

mage-cache-timeout (Expiry: Persistent)

This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s brow ser. (HTML)

 

mage-messages (Expiry: 1 day)

Necessary for the functionality of the website's chat-box function. (HTTP)

 

PHPSESSID (Expiry: 1 day)

Preserves user session state across page requests. (HTTP)

 

product_data_storage (Expiry: Persistent)

Necessary for the compare-products function on the website. (HTML)

 

recently_compared_product (Expiry: 1 day)

Necessary for the compare-products function on the website. (HTTP)

 

 

_clck (Expiry: 1 year)

Collects data on the user’s navigation and behaviour on the website. This is used to compile statistical reports and heat maps for the website owner (HTTP)

 

_clsk (Expiry: 1 day)

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. (HTTP)

 

_cltk (Expiry: Session)

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. (HTML)

 

_ga (Expiry: 2 years)

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (HTTP)

 

_gat (Expiry: 1 day)

Used by Google Analytics to throttle request rate. (HTTP)

 

_gid (Expiry: 1 day)

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (HTTP)

 

_hjAbsoluteSessionInProgress (Expiry: 1 day)

This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. (HTTP)

 

_hjFirstSeen (Expiry: 1 day)

This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. (HTTP)

 

_hjIncludedInPageviewSample (Expiry: 1 day)

Used to detect whether the user navigation and interactions are included in the website’s data analytics. (HTTP)

 

_hjSession_# (Expiry: 1 day)

Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. (HTTP)

 

_hjSessionUser_# (Expiry: 1 year)

Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. (HTTP)

 

_hjTLDTest (Expiry: Session)

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. (HTTP)

 

product_data_storage (Expiry: 1 day)

Determines which products the user has viewed, allowing the website to promote related products (HTTP)

 

recently_compared_product_previous (Expiry: Persistent)

Necessary for the compare-products function on the website. (HTML)

 

recently_viewed_product (Expiry: 3 months)

Determines which products the user has viewed, allowing the website to promote related products. (HTML)

 

recently_viewed_product_previous (Expiry: 1 year)

Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. (HTML)

 

_fbp (Expiry: Persistent)

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. (HTTP)

 

_pin_unauth (Expiry: Persistent)

Used by Pinterest to track the usage of services. (HTTP)

 

 

 

doubleclick.net

test_cookie (Expiry: 1 day)

Used to check if the user's browser supports cookies. (HTTP)

 

IDE (Expiry: 1 year)

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. (HTTP)

 

RUL (Expiry: 1 year)

Used by Google DoubleClick to determine whether website advertisement has been properly displayed.

secure.livechatinc.com

@@lc_auth_token:# (Expiry: Persistent)

Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. (HTML)

 

_livechat_has_visited (Expiry: Persistent)

Identifies the visitor across devices an d visits, in order to optimize the chat-box function on the website. (HTML)

accounts.livechatinc.com

__lc_cid (Expiry: 2 years)

Necessary for the functionality of the website's chat-box function. (HTTP)

 

__lc_cst (Expiry: 2 years)

Necessary for the functionality of the website's chat-box function. (HTTP)

 

__oauth_redirect_detector (Expiry: 1 day)

Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. (HTTP)

https://api.livechatinc.com/

AASID (Expiry: Session)

 

c.clarity.ms

c.gif (Expiry: Session)

Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. (Pixel)

 

ANONCHK (Expiry: 1 day)

Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. (HTTP)

 

SM (Expiry: Session)

Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. (HTTP)

Bing.com

SRM_B (Expiry: 1 year)

Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. (HTTP)

Facebook.com

tr (Expiry: Session)

The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. (Pixel)

 

fr (Expiry: 3 months)

The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. (Pixel)

 

 

Datr (Expiry: 2 years)

The purpose of the datr cookie is to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook’s security and site integrity features. (HTTP)

 

_fbc (Expiry: 2 years)

Helps to browse device information. When a user clicks on an ad on Facebook, the link sometimes includes a fbclid query parameter. When the user lands on the target website, if the website has a Facebook pixel that uses first-party cookies, the pixel automatically saves the fbclid query parameter to an _fbc cookie for that website domain.       

 

_fbp (3 months)

Helps to store and track visits across websites. When the Facebook pixel is installed on a website, and the pixel uses first-party cookies, the pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist.

 

Sb (Expiry: 2 years)

Used to store browser details.

 

Mailchimp

_derived_epik (Expiry: 2 years)

Manages the subscription to the newsletter via Mailchimp

Microsoft Clarity

_clck (Expiry: 1 years)

Used by Microsoft Clarity. The cookie is set by embedded Microsoft Clarity scripts. The purpose of this cookie is for heatmap and session recording. (HTTP)

 

MUID (Expiry: 1 year)

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. (HTTP)

 

CLID (Expiry: 1 year)

This cookie is installed by Microsoft Clarity and stores information about how visitors use the website. The cookie contributes to the creation of an analysis report which shows how the website performs. The data collection includes numbers of visitors, where they visit the website from and pages visited on the website.            

 

Hotjar

_hjabsolutesessioninprogress (Expiry: 30 minutes)

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.             

 

_hjsessionuser* (1 year)

Persists the Hotjar User ID which is unique to that site and Ensures data from subsequent visits to the same site are attributed to the same user ID.

 

_hjsession* (Expiry: 30 minutes)

Holds current session data. Ensures subsequent requests in the session window are attributed to the same session.

 

_hjTLDTest (Expiry: Session)

Hotjar tries to store the _hjTLDTest cookie for different URL substring alternatives until it fails.

Enables Hotjar to try to determine the most generic cookie path to use, instead of page hostname.

It means that cookies can be shared across subdomains (where applicable).

After this check, the cookie is removed.

 

_hjid (Expiry: 1 year)

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.           

 

_hjincludedinpageviewsample (Expiry: 30 minutes)

Set to determine if a user is included in the data sampling defined by your site's pageview limit.

 

_hjCookieTest (Expiry: Session)

This cookie is set by the audience manager of a website in order to determine if any additional third-party cookies can be set in the visitor’s browser – third-party cookies are used to gather information or track visitor behaviour on multiple websites. Third-party cookies are set by a third-party website or company. (HTTP)

 

 

 

 

Magento

form_key (Expiry: PHP: Based on PHP setting session.cookie_lifetime

JS: Session)

A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).

 

mage_cache_sessid (Expiry: Session)

The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true.

 

mage-cache-storage (Expiry: Session)

Local storage of visitor-specific content that enables ecommerce functions.

 

mage-cache-storage-section-invalidation (Expiry: Per local storage)

Forces local storage of specific content sections that should be invalidated.

 

mage-messages (Expiry: 1 year)

Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper.

 

private_content_version (Expiry: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration

PHP: 1 year / 10 years)

JS: 1 day

JS local storage: Per local storage rules (forever)

Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.

 

product_data_storage (Expiry: Per local storage rules)

Stores configuration for product data related to Recently Viewed / Compared Products.

 

recently_compared_product (Expiry: Per local storage rules)

Stores product IDs of recently compared products.

 

recently_viewed_product (Expiry: 1 day)

Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. (HTML)

 

recently_viewed_product_previous (Expiry: 1 day)

Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website (HTML)

 

searchreport-log (Expiry: 1 year)

Used to collect log information about searching

 

section_data_ids (Expiry: Session)

Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.